This will ensure all the data on the device is permanently deleted and unrecoverable. To properly wipe a WD Passport Ultra, you will need to use a reliable data erasing application. ![]() Your drive will now be formatted and reset to its original factory settings. On the newly opened window, select your WD My Passport external hard drive from the list of available drives, then select the ‘FAT32’ file system.įinally, click on the ‘Format Now’ button, and then the ‘OK’ button. ![]() Locate the ‘Format Drive’ option and click on it. Once installed, open the WD Drive Utilities software and go to the ‘Tools’ tab. First, download the WD Drive Utilities software from the Western Digital website, then install it on your computer. To reset your WD My Passport external hard drive to factory settings, you’ll need to use the WD drive utilities software to format the drive.
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